Equipment Procurement & Services
The rapid advancement in the technology of Medical
Equipments, increasing complexity of the equipment, the manufacturers moving
towards closed type of equipments, and to provide importance to after sales
services of the equipments procured, the Equipment section was started in KMSCL
from the year 2010.
The primarily objective
of the equipment section is to procure equipments for the institutions under
Directorate of Health Services and Directorate of Medical Education through
various funds. The total life cycle cost of the equipment is considered for the
evaluation of the lowest bidders. The division procures small equipment like
weighing machine to high end equipments like MRI Scanners, Linear Accelerators,
etc through transparent tender process. All tenders invited are e- tenders in
the portal of Govt. of Kerala. All major equipments procured will have 3 to 5
years comprehensive warranty period and the rate for Comprehensive Annual
Maintenance Contract is fixed for a further period of 5 to 7 years. The minor
equipments will have a warranty period of 1 to 2 years depending upon the cost
of the equipment. The rate of proprietary consumables / reagents required for
the functioning of the equipment is fixed during the tender process. The
equipments which requires specialized infrastructure for the installation are
done through the suppliers of the equipments by including as 'turnkey' in the
tender process itself.
The Corporation being the
Central procurement agency for the department of Health and family Welfare, all
the tenders invited are fixed as 'Running Contract' for a period for two years.
The Running Contract details are published in the website of KMSCL and the User
Institutions are provided with an option to procure the equipments directly
from the supplier at the running contract rate. The corporation also publishes
the available list of equipments in the running contract of KMSCL every month,
enabling the user institutions to procure equipments which are not in the
running contract of KMSCL.
The Corporation gives
paramount importance for the upkeep of the equipment in the user institutions.
A toll free number 1800 425 0004 was provided to the user institutions for
registering the complaints of the equipments during the warranty period. All
the complaints received were logged and appropriate actions taken through the
respective suppliers. The preventive maintenance done by the firms for each
equipment monitored and the performance security was discharged after the
warranty obligations are fulfilled.
One of the major
challenges faced by the Health Services departments is the execution of minor
clinical projects like setting up of dialysis centers, Assisted Reproductive
Technology centres. etc which requires minor specialized infrastructure works
including supply and installation of various equipments. KMSCL has taken
up this task and executes clinical projects like setting up of Cath Lab and
Cardiac Care Units, Dialysis Centres, Medical Gas Pipeline Systems, Central
Sterile Services Department (CSSD), Assisted Reproductive Technology (ART)
centres, etc. The Corporation also provide technical consultancy services for
various clinical projects to the agencies like PWD, LSGD etc.
The maintenance of the equipments under the Directorate of Health Services which are out of warranty period is done by KMSCL through a project named ' Biomedical Equipment Maintenance Management Programme ' (BEMP). Under this programme the maintenance of the equipments are done through a third party maintenance provider. All the equipments in the hospital from the level of PHC are covered under the project. The equipment in the facilities are bar-coded and a 24x7 IVRS based call centre is established with toll free 1800 2700 690 to register the complaints of the equipments.